Tag: servicing
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Already Broken
I feel like this is good place to note that this wasn’t based on something that recently really happened …with my team’s service.
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High-Impact Typo
Typos in configuration might have been a common type of error 10 years ago, but it’s going to get a lot of scrutiny now.
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They Lied To Me?
All changes can be suspect, not just the ones we make on the platform side, you know?
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Suspiciously Good Sleep
So someone at work started saying how they had slept the whole night without any incidents while they were on-call, and everyone present immediately knew where they were going: the instant concern that there were actually incidents but they had missed the notifications.
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Like Winning The Lottery
One of the problems with having a really big service is that, after a point, million-to-one odd occurrences start to happen pretty frequently.
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I’m Your Huckleberry
Some problems can be more easily solved from the top down.
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Lifeline
Good luck with that first servicing loop.
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Scheduling Divisions
I am sure that the company would prefer if you could avoid filling out your annual job satisfaction survey right after a really bad on-call loop.
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Have You Tried Turning It On?
Plugging it back in was also the solution for when my office computer stopped working one time. Never did figure out why it had been unplugged.
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New Normal
I mean, we think this traffic looks obviously abnormal, but what do we know?